EMS Workforce Retention Research

• Keeping The Best:  How to Leverage Retention of Virginia’s EMS Professionals, Research Phase Report, October 2004, Revised April 2005
  This 37-page report is full of local, national and statewide results and findings generated by focus groups, benchmarking and demographical research.
• Backbone Market Segment
  This group comprises a slight majority of Virginia’s EMS agencies and 40 percent of certified personnel.  These 298 EMS agencies have between 11-35 members/employees.  
• Foot Soldiers Segment
  These agencies are located in areas characterized by low population growth and low turnover.
• Growth Market Segment
  Governmental and volunteer agencies experiencing high growth in the general population and in the 65 + category.  
• Paramedic Market Segment
  These agencies rely on paramedics in generally suburban and urban areas and are competing for Paramedics and other ALS technicians.