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Sewage FAQ

What is the Onsite Sewage Program?

The Onsite Sewage Program deals with using private septic systems to dispose of residential and business sewage where public facilities are not available. Any new system or repair of an existing system requires a Health Department Permit. 

How can I obtain a Health Department Permit to install a new septic system or repair an existing system? 
Applications for Health Department Permits are available at the Office of Environmental Health Services.  The permit application form is available on-line from this web site. Detailed site plans and fees are required in some cases. Site and soil conditions may influence the issuance of a construction permit. Please contact Environmental Health at (757) 518-2646 for further information. 

How can I check on the status of my permit application?
It is helpful to have all the information about your application available i.e., Health Department Identification Number (HDIDNO) which begins "228-9x- ", the date the application was filed, the complete street address, and the name of the Environmental Health representative assigned to your application. 

How can I register a complaint about a septic system?
Complaints can be registered by calling (757) 518-2646 or by visiting the Office of Environmental Health Services between the hours of 8:15 a.m. and 5:00 p.m. Monday through Friday. 

Last Updated: 08-24-2011

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